We take the security of your personal and payment information seriously. Our systems are designed to ensure that any payment card data you provide is protected at every stage of the transaction.
Secure Transmission of Payment Information
- All payment card data entered on our website is encrypted using Secure Socket Layer (SSL) technology or its modern equivalent (TLS).
- This encryption ensures your card details are securely transmitted between your device and our payment gateway provider.
Use of Trusted Payment Gateway
- PCI DSS Level 1 Compliance: All card transactions are processed through Eftpos New Zealand’s payment gateway. This gateway is certified to PCI DSS Level 1, the most stringent security standard in the global payments industry.
- Direct & Secure Processing: We never store or see your credit or debit card numbers on our servers. When you enter your card details at checkout, they are encrypted and sent directly to the Verifone secure vault.
- Advanced Encryption: Your data is protected using TLS (Transport Layer Security) encryption. This creates a secure “tunnel” between your browser and the payment gateway, making it impossible for third parties to intercept your information.
- Fraud Protection (3D Secure): We support 3D Secure (such as Verified by Visa and Mastercard ID Check). This adds an extra layer of verification, ensuring that only the rightful owner of the card can complete the purchase.
No Local Storage of Card Data
- We never retain your full payment card details.
- Our systems are configured so that no staff member can view or access your card number, expiry date, or security code.
Ongoing Security Measures
- Our website is hosted on secure servers protected by industry-standard firewalls and security monitoring.
- We regularly review and update our systems to maintain alignment with current New Zealand privacy requirements and global best-practice security standards.
Customer Responsibilities
- For your own security, please ensure you are using an up-to-date browser and avoid completing transactions over unsecured public Wi-Fi networks.
If You Suspect an Issue
If you believe your payment information has been compromised in any way, please contact us immediately so we can work with our payment provider to investigate and assist, email us to sales@riverstoranges.co.nz